Mystery Shopping
Germana Group GmbH - business for everyone uses unbiased third-party .
Call Center Review
We evaluate your call center on 98 best practices and recommend improvements.
Lifetime Value Analysis
Germana Group GmbH - business for everyone analyzes your data to identify
Social Media Research
Germana Group GmbH - business for everyone offers social media benchmarking
Competitor Benchmark
Find out how you compare to direct competitors and industry leaders.
Analysis & Strategy
Our experts are skilled with a variety of types of statistical analyses.
Customer Studies
Receive a ranked and prioritized list of your customers’ wants and needs.
Industry Benchmarking
We base our industry benchmark reports on thousands of consumer surveys.