Mystery Shopping

Germana Group GmbH - business for everyone uses unbiased third-party .

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Lifetime Value Analysis

Germana Group GmbH - business for everyone analyzes your data to identify 

Social Media Research

Germana Group GmbH - business for everyone offers social media benchmarking 

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.